FAQ

 Payment

Safe and secure payment through Paypal. Paypal accounts credit card payments without you having an account.  If you prefer not to use Paypal please Contact us for alternate payment methods.

Shipping

All care is taken to wrap items safely and securely with bubble wrap in strong postage boxes for safe travel.  Parcels are sent by Regular Mail through Australia Post.  Regular mail now has tracking numbers.    International customers please Contact us for a postal  charges quote.

​​Returns & Refunds

If damage or breakages occur during shipping please get in touch and send photos showing the damage via email lindasglass2@gmail.com We can then discuss if you would like a replacement or refund.

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Workshop Bookings

Full payment for each workshop is due at time of booking to secure your spot.

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Workshop booking fees are non-refundable but can be transferred to a workshop at a later date or very happy for you to send a friend in your place. 

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In the event that the workshop is cancelled by Leadlight By Linda due to illness or unforseen circumstances then a full refund will be given if you are unable to attend a future workshop.

Workshop Safety Information

The workshops are designed for adults due to handling of glass, use of chemicals and soldering irons.  

We do understand that there are some younger people who are good at crafts and enjoy learning new skills. So, for those children under the age of 18 to 13 years of age who wish to book a workshop a responsible paying adult must attend with them. 

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These workshops are not suitable for pregnant women.

Closed in shoes are to be worn for safety reasons.

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Do you have any special diet requirements?  Please let us know so we can organise morning/afternoon tea

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Please Note

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All items are handmade with care but as such there may be small variations in size, shape etc